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Downtime

YLAH unavailable for most users

Apr 4, 2024 at 10:22am UTC
Affected services
YLAH web application for practitioners (app.ylah.ch)
YLAH Backend Services

Resolved
Apr 5, 2024 at 1:27pm UTC

We’re back! YLAH - Blended Psychotherapy should be up and running. Thanks for bearing with us.

Updated
Apr 5, 2024 at 5:15am UTC

We have identified the root cause. The system recovery is in progress.

Updated
Apr 4, 2024 at 2:10pm UTC

Still working on fixing the incident together with the database team.

Created
Apr 4, 2024 at 10:22am UTC

YLAH - Blended Psychotherapy is down for most users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.